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Orchard Primary

& Pre-School

School Logo

Contact Details

School Logo

Orchard Primary & Pre-School

"Small enough to care, Big enough to inspire"

Early Help Offer

Early Help Offer


Orchard Primary and Pre School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.


What is Early Help?

Early Help means providing support as soon as a problem emerges, at any point in a child’s life. 


At Orchard Primary and Pre School we aim to meet the needs of our pupils and their families in a variety of ways by creating an environment which promotes trust between all adults and children.  In addition:


  • We have an “open door” policy at the beginning and end of the school day, providing an opportunity to talk to parents, children and families.  For those families who need a little more time to talk to us, we are always willing to talk via the telephone or arrange a face-to-face meeting at a mutually convenient time.


  • We have an age-appropriate PSHCE curriculum which supports the children and develops key skills. Children are also encouraged to share their views and thoughts in these lessons and to listen to others.


  • We can also ask for support from different external support agencies, such as the School Nursing Team, Family Support Workers, Sendiass, CAMHS (Child and Adult Mental Health Services) as well as Worcestershire County Council.


  • We can provide families with information on agencies who may be able to provide the additional support.


How school may be able to help

If you are experiencing difficulties in your family or are worried about your child/ren, there are people who can offer help and support but we know that finding the right department or agency can be a minefield! 


The Early Help Offer gives parents a framework for asking for support.  An assessment form may be completed, or signposting given, to provide parents and families with services who can help. If you would like to come into school to discuss this, please let us know. This may be for:


  • Parenting advice
  • Behaviour support
  • Bereavement counselling
  • Health advice
  • Mental health problems
  • Domestic abuse at home
  • Drug or alcohol dependency
  • Struggling as a lone parent
  • Debt and money worries
  • Housing problems


What if the school identifies that a child is in need of help?

We have procedures in place to identify needs early and to make sure that appropriate support is put into place.  We use CPOMS (Child Protection Online Monitoring and Safeguarding system; this is safeguarding and child protection software for schools) to share information appropriately within school as soon as practicable and to ensure that all appropriate staff remain informed and are vigilant in relation to safeguarding children.


We will listen to what children have to say: The school can provide a neutral place where the child feels it is safe to talk. Staff listen carefully to what the child is saying, treat it seriously, and value what they say.


We will ask for advice from credible sources:  Our Designated Safeguarding Lead (DSL) or Deputy DSL (or other members of staff if necessary) will seek advice from the safeguarding partners in the event of a disclosure or if they are concerned about a pupil’s wellbeing.


We understand the importance of links in keeping children safe: For example, staff understand the correlation between domestic abuse and children protection. Staff are vigilant, listening to the child and making referrals as required.


We aim to identify risks at the earliest opportunity: All staff are aware of the risks which may indicate the need for early help – this includes children who:


  • Are disabled or have specific additional need/needs.
  • Have special educational needs (SEN).
  • Are young carers.
  • Are showing signs of being drawn into anti-social or criminal behaviour, including gang involvement and association with organised crime groups.
  • Are frequently missing or go missing from care or from home.
  • Are at risk of modern slavery, trafficking or exploitation.
  • Are at risk of being radicalised or exploited.
  • Are in a family circumstance presenting challenges for the child, such as drug and alcohol misuse, adult mental health issues and domestic abuse.
  • Are misusing drugs or alcohol themselves.
  • Are privately fostered.
  • Have returned home to their family from care.


We recognise where early help is effective: Staff understand that, where a statutory intervention is not required, early help may be used to address non-violent harmful sexual behaviour to prevent escalation of sexual violence.


We understand legal responsibilities: For example, staff are aware of the extent of FGM and forced marriages and understand how to fulfil their legal responsibilities.

We actively raise awareness: School raises parents’ awareness of support websites, eg e-safety.

We work hard to be knowledgeable and aware: The Headteacher, DSL and any Deputy DSLs receive alerts from the safeguarding partners, for example Operation Encompass for domestic abuse notifications, keeping knowledge and awareness of safeguarding up-to-date and at the heart of their practice.



ALL staff recognise their role in ensuring safeguarding practices to ALL children at ALL times. We believe that information sharing and timely effective support can ensure that ALL children and families get a good start in life.


We value safeguarding training at all levels: The Designated Safeguarding Lead (DSL) and Deputy DSL undergo training every two years.  All other staff members receive training annually. New staff receive safeguarding training as part of their induction and are provided with the following information:


  • Child Protection and Safeguarding Policy
  • Behavioural Policy
  • Staff Code of Conduct


What other options are available if I think I need more support?

If you need more help than your usual support network, for example your health visitor, doctor or child’s school, the family support process can help. 

To find guidance and advice which can support you and your family, please click on the links below:

Wellbeing Support Guide (Worcs Health and Care NHS Trust)

Useful information for those suffering from domestic incidents: